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Fares

The published price list at the time a reservation is made indicates all necessary details and is considered binding.

Vehicles

Holiday Taxi consists of impeccable vehicles and are all the latest models.

Chauffeurs

Holiday Taxi provides only trained, professional chauffeur who speak English, German and Greek.

Reservations

Reservations can be made following the instructions on our official website or by e-mail, or telephone (after written confirmation). The reservation is binding as soon as Holiday Taxi confirms the reservation.

Please note that you cannot hold us responsible in case of incorrect information.

Child seats

Child car seats are available on request.

Luggage

When choosing a vehicle, consider the amount of luggage allowed and the number of passengers.

Extras

Skis, bikes and dogs must be marked in the "extras" in the booking form in order to assign a suitable vehicle.

Payment & Terms

Cash, Twint and Credit cards

Credit cards are accepted such as American Express, MasterCard, Visa.

Direct invoicing upon request, followed by a written confirmation by Holiday Taxi.

To protect your credit card data, we use SSL technology, and your data is perfectly safe.

Cancellation policy

If orders are canceled, the customer will be charged the costs for our activities in accordance with our cancellation conditions. These are as follows:

  • Up to 24 hours before the start of the order: No charge
  • 24 – 4 hours before the start of the order: 50%
  • 4 hours before the start of the order or no show: 100%
  • A refund of 15 francs will be charged to the card (bank fee)

Complaints

A complaint arising out of an executed order by Holiday Taxi should be submitted in writing to ! "This email address is being protected from spambots. You need JavaScript enabled to view it.". Holiday Taxi will do its utmost to settle any claim amicably.

Liability

Holiday Taxi doesn’t accept any liability for Force Majeure, traffic delays, technical breakdown, incorrect pickup and drop off information (as supplied by customer) and any other item/situation beyond the control of Holiday Taxi.

Legal venue

Any dispute arising directly or indirectly out of a contractual relationship shall be handled exclusively by the courts of Zurich, and Swiss Law shall be exclusively applicable.

 

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